Site news

To all customers:

In this letter, we want to clarify that only the following two websites are created and operated by RSOV:

RSOV main website:
http://www.rsov.com

RSOV Express:
http://www.rsov.com/express

For other websites that are using RSOV brand or similar website name, they are NOT related to RSOV. We do not have contact with them and we are not responsible for any loss caused by purchasing in those website.

Yours sincerely,
RSOV Team
　

Hong Kong Post LATEST DATES OF CHRISTMAS POSTING 2009

The Hong Kong Post has announced the latest dates of posting 2009 Christmas on Airmail and Surface mail service. All RSOV order place later then the relevant posting dates may delay or deliver after Christmas. So don't miss the time to pick your Christmas present in the Shopping Cart~!!!

More details please go though the links below:

Latest Dates of Posting --- Airmail (EMS,CP, RA)
http://www.hongkongpost.com/eng/publications/news/2009/20091109a/appendix1/index.htm

Latest Dates of Posting --- Surface mail
http://www.hongkongpost.com/eng/publications/news/2009/20091109a/index.htm

Cheers~
RSOV Team
www.rsov.com

　

RSOV.com Christmas Sales !
Effective Monday 10:00am HKT, November 16  to December 31, 2009.

12% Christmas discount
12% less special Christmas discount will be applied on top of product regular retail price to all orders of RSOV.com (excluding shipping cost).

Free Shipping Offer
Shipping cost will be waived for order of weight equal or less than 0.25kg (single or multiple items) and with selected shipping method of  “Post office registered airmail”.
Each RSOV.com member can enjoy “ONE” order free-shipping quota for every 24Hrs. Any extra order(s) placed by the same member within the next 24 hours will be cancelled and refunded automatically.

We wish you a Merry Christmas !
RSOV.com sales team

TNT service for gun-like model suspended

Dear All,

As informed by TNT World Wide Express, they are not able to ship Airsoft guns and RIF to all countries since today until further notice. All packages which contain guns/ gun-like model will not be able to use their service, but services shipping order shaped like accessories and gears are remained. However, other various shipping methods of Hong Kong such as Hong Kong Post and UPS are still able to ship guns to all countries for customers.

RSOV team
　

Notice for Russian Federation area Customer

Dear All

We would like to announce that all gun-like models with any shipping method will STOP ship to Russian Federation area effective immediately due to unclear complexion of AEG imports.
And we' ve received numbers of customer report "late delivery" on the order which sent via Hong Kong Post surface mail between March to May 2009. Regarding this, RSOV has applied forms to chase the mailing status with Hong Kong Post office and got replied that "case under investigation" In the meantime, customers may doubt on the "3 months Enquiry period" of post office. And we' ve confirmed with post office that they will accept RSOV' s applications between March to May 2009, we understand it maybe hard, but please be patient, once we got further information from post office we will return to you all an out come to be satisfied.

Herewith the sample letter from Hong Kong Post for supporting information :



　

For more information, please feel free to contact our after-sales-team, we will reply case by case.

Yours truly,

Light
RSOV team
www.rsov.com